1-Year Frame Warranty
Superior quality is our top priority here at DiversionX which is the reason why we are backing our frames with a 1-Year Frame Warranty. Our Guarantee covers manufacturing defects and workmanship. To start a warranty claim, please contact us at firstname.lastname@example.org and send over the proof of purchase along with a photo of the potential warranty issue. Original proof of purchase is required. If you have a return or exchange issue, please see our return & exchange policy.
You benefit from the warranty as long as you are following the terms of the Guarantee listed below:
- One time-1 Year Warranty begins the day of purchase.
- Listed below is what is covered under our 1-Year Frame Warranty.
- Dislodged logos
- Broken nose pads
- Stripped screws
- Broken or loose hinges
- Improper cleaning
- Normal wear and tear
- Lost or stolen items
- Rough handling
- Excessive exposure to extreme temperatures
- Damage caused by solvents or chemicals. (Sunscreen, hair spray, cologne, kitchen cleaners, etc.)