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1-Year Frame Warranty

Superior quality is our top priority here at DiversionX which is the reason why we are backing our frames with a 1-Year Frame Warranty. Our Guarantee covers manufacturing defects and workmanship. To start a warranty claim, please contact us at parker@diversionx.com and send over the proof of purchase along with a photo of the potential warranty issue. Original proof of purchase is required. If you have a return or exchange issue, please see our return & exchange policy.

You benefit from the warranty as long as you are following the terms of the Guarantee listed below:

  1. One time-1 Year Warranty begins the day of purchase.
  2. Listed below is what is covered under our 1-Year Frame Warranty.

Frame Coverage:

  • Dislodged logos
  • Broken nose pads
  • Stripped screws
  • Broken or loose hinges

Not Covered:

  • Improper cleaning
  • Normal wear and tear
  • Lost or stolen items
  • Rough handling
  • Excessive exposure to extreme temperatures
  • Damage caused by solvents or chemicals. (Sunscreen, hair spray, cologne, kitchen cleaners, etc.)