365 Day Sun Lens Guarantee
Our sun lenses are better for your eyes, stronger than most other lenses, and better for the environment, but let’s face it, life happens to sunglass lenses. This is why we guarantee our sun lenses for 365 days from the original date of purchase. Sure, our warranty is just like everyone else’s in that we will cover you against manufacturer’s defects, but when have you used one of these fine print warranties from our competitors.
Our sun lens guarantee is different.
We want you to use it. We love our sunglasses and each pair that we can repair is one less that ends up in the landfill. Our lens warranty covers ANY LENS RELATED ISSUES within the first 365 days. Just ship it to us, pay a small shipping and handling fee, and we will put in a new pair and ship it back.
Our Fine Print
This warranty is only valid for the original owner and does not extend to any third parties. To start a warranty claim, please contact us at parker@diversionx.com and send over the proof of purchase along with a photo of the potential warranty issue. Original proof of purchase is required. There is only one free lens replacement pair per customer.
- Customer will ship us back the lens using return method of their choice and pay a $19.95 processing fee once the return is authorized.
- Customer will receive identical lens pair as ordered from the original purchase.
- This Guarantee is valid for all lens options available in the Sunglasses segment of our website.
- PLEASE NOTE, our 365 Sun Lens Guarantee does not cover RX (prescription) lenses due to the customizable nature of the product.
Examples of what is covered:
My sunglasses flew off my face at 15,000 ft when I was skydiving. I was lucky to even find them after they landed on a rock that put a tiny scratch in the left lens. The frames are fine. Can I get new lenses?
YES. Just ship them back to us and pay a shipping and handling fee.
I set my glasses down on the dash of the car and forgot about them until I swerved to miss a duck that was crossing the road. My sunglasses flew out the window and slid across the asphalt at 50 mph. The frames are fine, but both lenses have some scratches. Can I get new lenses?
YES. Just ship them back to us and pay a shipping and handling fee.